Tap
Platform Capabilities

Everything you need to understand and act on adoption

Five integrated capabilities that take you from raw telemetry data to actionable insights — and action — on your AI tool investments.

Core

AI Conversations

Replace surveys with personalized AI-driven conversations that adapt in real-time.

  • Personalized Outreach

    Each conversation is tailored based on the engineer's role, tools, and usage patterns.

  • AI Follow-Up Questions

    Claude AI probes deeper on interesting responses, uncovering insights surveys miss.

  • 3-5 Minute Completion

    Short enough to respect busy schedules. Long enough to get real depth.

  • No Login Required

    Engineers click a link and start talking. Zero friction, zero setup.

Tap Conversation — Claude Code Adoption Check-in
Integration

Telemetry Integration

Connect AI tool telemetry to understand context before the conversation even starts.

  • Usage Pattern Detection

    Automatically identify power users, dabblers, and non-adopters from your telemetry data.

  • Smart Cohorts

    Segment engineers by tool, usage level, team, or custom criteria.

  • Real-Time Sync

    Telemetry data stays current so conversations are always contextually relevant.

  • Multi-Tool Support

    Track adoption across Copilot, Cursor, Claude Code, VS Code, CODEX, and more — via APIs or MCP.

Telemetry — Tool Sync
Cursor
Connected

156 completions / 12 chat sessions

Insights

Analytics Suite

AI-powered analysis that turns raw conversations into actionable intelligence.

  • Sentiment Analysis

    Understand how engineers feel about each tool — not just what they say.

  • Theme Extraction

    Automatically surface recurring themes, blockers, and opportunities.

  • Executive Summaries

    One-page reports ready for leadership with key findings and recommendations.

  • Trend Tracking

    Monitor how sentiment and adoption evolve over time across campaigns.

Analytics Suite — Campaign Results
47Conversations
92%Completion
4.1 minAvg Length
Management

Campaign Management

Plan, launch, and monitor feedback campaigns with AI-powered tooling.

AI Mission Wizard

Describe your goal and AI crafts the perfect conversation structure.

Multi-Channel Delivery

Reach engineers via email, Slack, or Microsoft Teams — their choice.

Real-Time Monitoring

Watch participation, completion rates, and sentiment as campaigns run.

Pause, Resume & Clone

Full campaign lifecycle control. Iterate on what works.

Roadmap

Action Layer

Close the feedback loop. Turn insights into dashboards, feature requests, and validated action — automatically.

Trend Dashboards

Live dashboards that surface adoption momentum, sentiment trends, and team-level insights for leadership.

Auto-Generated Feature Requests

Recurring themes become structured feature requests, prioritized by frequency and sentiment.

Validated Demand Signals

Move from anecdote to evidence. Every request is backed by real conversation data.

Coming Soon: Deeper Action Tooling

Workflow intelligence, org-level segmentation, and integrations with your existing tools — in active development.