From telemetry to action
Six steps that take you from “we bought AI tools” to “we know exactly how they're landing” — and what to do next.
Define
Set your goals. AI crafts the questions.
Tell Tap what you want to learn — AI tool ROI, adoption blockers, tool preferences — and the AI Mission Wizard generates unbiased, conversational questions designed to surface real insights.
- Goal-oriented campaign setup
- AI-generated unbiased questions
- Customizable conversation flows
Cohort
Telemetry data segments your engineers automatically.
Tap connects to your existing telemetry — via APIs, integrations, or MCP — to understand who’s using what. Automatically group engineers by usage level, tool, team, or custom rules — so every conversation has the right context.
- API and telemetry integrations
- Auto-segmentation by usage
- Custom cohort rules
Nudge
Meet engineers where they are.
Send personalized invitations via email, Slack, or Microsoft Teams. Each message is contextualized — an engineer who stopped using an AI tool gets a different nudge than a power user.
- Email, Slack & Teams delivery
- Personalized messaging
- Smart scheduling
Engage
Engineers have a real conversation — not a form.
Engineers click a link and start a 3-5 minute AI conversation. No login, no forms, no friction. The AI adapts in real-time, asking follow-up questions that surface the “why” behind the data.
- No login required
- AI adapts in real-time
- 3-5 minute conversations
Aggregate
AI turns conversations into decisions.
Tap synthesizes every conversation into sentiment analysis, theme extraction, and executive-ready summaries. Know exactly what’s working, what’s not, and what to do about it.
- Sentiment analysis
- Theme extraction
- Executive summaries
Act
Insights become action — automatically.
The action layer closes the loop. Trend dashboards give leadership real-time visibility. Recurring themes become structured feature requests. And validated needs become the foundation for what gets built next.
- Trend dashboards for leadership
- Auto-generated feature requests
- Roadmap: deeper action tooling